Please contact us if you would like to cancel an existing reservation. When you are contacting us to cancel, please provide your order number so that we are able to locate your reservation efficiently.
Guests may receive a full refund for reservations cancelled more than 48 hours prior to the original tour time. No refunds will be issued with less than a 48-hour notice in the event that you are unable to attend.
All reservations may be rescheduled at any point; fees apply for rescheduling requested less than 48 hours prior to the original tour time.